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Zoom, Salesforce, Dialpad, and Others Bet Big on Agentic AI for CX

by Christopher Wallace
written by Christopher Wallace


CCW showed agentic AI moving deeper into CX platforms. Here’s what IT leaders should know about governance, data, workforce planning, and rollout.

The post Zoom, Salesforce, Dialpad, and Others Bet Big on Agentic AI for CX appeared first on TechRepublic.



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